I will invite you reading the new article of Max J. Pucher, one of our thought leader in the area of efficient business processes: ACM and BPM: A Battle of The Hemispheres?
In June of 2010 I wrote the article WfMC’s Thought Leader proclaimed the next BPM revolution in Maidenhead at the end of 2009. It was about Adaptive Case Management – ACM – defined as the complement of Business Process Management -BPM. While BPM is dealing with the predictable processes with structured activity chain models the ACM is about the handling of unpredictable sequences of task within complex envirionments. Analyses of Gartner showed that about 65% of our processes are more unpredictable, so patterns are not the way to describing these processes.
And what I saw in the past was a discussion battle about whether there are benefits of documenting processes via BPMN or other such modelling notations or not. Max is one of the advocacies ot the not. And in his new article he comes to the conclusion, that the battle comes from (more…)