Today I am starting a new blog series. Over the next few weeks, and leading up to our Convention on April 24th and 25th, I hope it will give you useful insights into current topics.
I will be focusing on the influence of mobile technology and developments in the ECM market. At the conclusion of the blog series, I will present a solution that will help you deal with these changes. At the same time, I will share with you the thought process that inspired us to conceive, design, and develop new solutions in collaboration with innovative startups companies.
“The evolution of ECM and the influences of a mobile world.”
In 2013, even the most conservative company will have to acknowledge that the world has changed for good. The number of new startups boggles the mind. A growing cohort of young investors who have already successfully marketed a few good ideas push relentlessly towards new trends.
These days, technological trends are unlikely to arise from within major corporations with large teams. Instead, new ideas are adopted from the consumer market or from young employees. It is not without good reason that major analysts like Gartner or Forrester are committed to paradigms like Bring Your Own Device (BYOD).
Today virtually every household has at least one smartphone or tablet device (my house is about to get its fourth). These devices are loaded with apps that are successful because they are simple to use, have a minimalistic design, and make life easier for the user.
Over the past two years, these developments have penetrated the ECM market as well, but they will reach a new level of maturity only in 2013.
SAPERION itself has not been unaffected by this evolution. Personally, I have been active in the cloud sector for nearly three years and focus on the requirements for our products. Behind every successful app with huge numbers of users is a high-performance architecture and infrastructure. The primary concerns are availability and – extremely important in our business – data consistency (data leakage 0).
Twitter provides a good example. At just 140 characters per message, the service may appear simple on the surface. But in fact, it is supported by a very large and sometimes highly sophisticated environment hidden from the view of the average user. I am not aware of many systems that support more than 100 million active users and, at peak loads, receive and distribute 200 million tweets per day nearly in real-time.
But do I need such an environment for my accounts payable project? Not really. So why go through all the work and hassle?
It’s quite simple: In 2013 SAPERION will solve the problems associated with complex projects, seepage of knowledge, and the complexity of ECM clients. Both in our own business and among our customers we discover that knowledge is stored on employee computers or, if we’re lucky, in a file server or maybe even in an ECM system.
But we also see on a daily basis that our colleagues want to take documents with them, that salespeople wish to share project specifications with their partners, and that private users prefer to place sensitive documents in an electronic vault at a bank that they trust. We can already find scenarios and client applications for these situations, but their complexity frequently overburdens the end-users and forces them to focus on rules instead of results.
In my next blog post, I will explain how we jointly analyzed problems confronted by a variety of user profiles, collaborated on solutions, and ultimately described the requirements for a straightforward and intuitive product. Get an advance look at the product here.
About the author:
Daniel Manzke, Product Architect, has been active in the ECM market for more than ten years. As a sales consultant, he worked closely with customers and partners to plan complex projects, compiled requirements for products, and implemented the conclusions with product management and development.
Since 2011 he has served as the technical interface between sales, product management, and development. He is responsible for recording expectations from customers and partners and integrating these as technical requirements for the product while simultaneously observing and advancing the corporate strategy.
Coordinating closely with others, he plans the long-term development of new and innovative SAPERION products.